Difference between revisions of "FAQs"
(Created page with "'''May I use the open source version of jdk, openjdk instead of the one provided by Sun?''' {{GVESB}} is 100% compatible with the Java Virtual Machine by Sun Microsystems. And '...") |
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− | '''May I use the open source version of jdk, | + | '''May I use the open source version of jdk, OpenJDK instead of the one provided by Sun?''' |
− | {{GVESB}} is 100% compatible with the Java Virtual Machine | + | {{GVESB}} is 100% compatible with the ''Java Virtual Machine'' of Sun Microsystems. |
− | + | It is advisable to use the JDK 1.6 version provided by Sun Microsystems, although we are aware of {{GVESB}} users that have found no malfunction with OpenJDK. | |
− | |||
− | OpenJDK. | ||
− | '''How can I access the administration console | + | '''How can I access the {{GVESB}} administration console?''' |
− | The console is available at http:// | + | The console is available at ''http://SERVER-HOSTNAME:8080/gvconsole'', where "SERVER-HOSTNAME" should be replaced by the address of the server where {{GVESB}} was installed. |
− | HOSTNAME | ||
− | server | ||
'''I can not access the administration console. What can I do?''' | '''I can not access the administration console. What can I do?''' | ||
− | Check the log file server.log the correct | + | Check, in the log file ''server.log'', the correct ''deploy'' of the {{L_GVCONSOLE}}. |
− | Check on the console of Jboss http:// | + | Check on the console of Jboss ''http://SERVER-HOSTNAME:8080/web-console/'' in J2EE Domains if file ''gvconsole-3.1.0.war'' is present. |
− | in J2EE Domains if file gvconsole 3.1.0.war is present. | ||
− | '''I do not know the credentials to access the administration console | + | '''I do not know the credentials to access the administration console. Where can I find it?''' |
− | The credentials to access the administration console, | + | The credentials to access the administration console, {{L_GVCONSOLE}}, can be found in the file ''gvesb-users.properties'' present in the directory ''$GV_HOME/xmlconfig''. |
− | in the directory $ GV_HOME / xmlconfig | ||
− | |||
− | '''I have a problem that I can not solve | + | '''I have a problem that I can not solve. How can I contact the {{GVESB}} support?''' |
− | It is possible to contact {{GVESB}} support sending | + | It is possible to contact {{GVESB}} support sending an email to [mailto:support@greenvulcano.com ''support@greenvulcano.com''] containing the details of: |
* Version of the Java virtual machine used | * Version of the Java virtual machine used | ||
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* Short description of the hardware architecture | * Short description of the hardware architecture | ||
− | + | User can eventually attach the log files presents in the directories ''$GV_HOME/log'' and ''$GV_SERVER/log''. See also the forum available at http://www.greenvulcano.com/forum/ where it is possible to find any information of a technical nature as well as requesting help from the ''community'' | |
− | + | creating a ''thread/post'' with the problem description. | |
− | |||
− | creating a thread / post with the problem description. |
Revision as of 11:09, 20 January 2012
May I use the open source version of jdk, OpenJDK instead of the one provided by Sun?
GreenVulcano® ESB is 100% compatible with the Java Virtual Machine of Sun Microsystems. It is advisable to use the JDK 1.6 version provided by Sun Microsystems, although we are aware of GreenVulcano® ESB users that have found no malfunction with OpenJDK.
How can I access the GreenVulcano® ESB administration console?
The console is available at http://SERVER-HOSTNAME:8080/gvconsole, where "SERVER-HOSTNAME" should be replaced by the address of the server where GreenVulcano® ESB was installed.
I can not access the administration console. What can I do?
Check, in the log file server.log, the correct deploy of the GV Console®. Check on the console of Jboss http://SERVER-HOSTNAME:8080/web-console/ in J2EE Domains if file gvconsole-3.1.0.war is present.
I do not know the credentials to access the administration console. Where can I find it?
The credentials to access the administration console, GV Console®, can be found in the file gvesb-users.properties present in the directory $GV_HOME/xmlconfig.
I have a problem that I can not solve. How can I contact the GreenVulcano® ESB support?
It is possible to contact GreenVulcano® ESB support sending an email to support@greenvulcano.com containing the details of:
- Version of the Java virtual machine used
- Operating System
- Short description of the hardware architecture
User can eventually attach the log files presents in the directories $GV_HOME/log and $GV_SERVER/log. See also the forum available at http://www.greenvulcano.com/forum/ where it is possible to find any information of a technical nature as well as requesting help from the community creating a thread/post with the problem description.