Difference between revisions of "FAQs"

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(Created page with "'''May I use the open source version of jdk, openjdk instead of the one provided by Sun?''' {{GVESB}} is 100% compatible with the Java Virtual Machine by Sun Microsystems. And '...")
 
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'''May I use the open source version of jdk, openjdk instead of the one provided by Sun?'''
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'''May I use the open source version of jdk, OpenJDK instead of the one provided by Sun?'''
  
{{GVESB}} is 100% compatible with the Java Virtual Machine by Sun Microsystems.
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{{GVESB}} is 100% compatible with the ''Java Virtual Machine'' of Sun Microsystems.
And 'advisable to use the version supplied by Sun Microsystems JDK 1.6, although we are aware
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It is advisable to use the JDK 1.6 version provided by Sun Microsystems, although we are aware of {{GVESB}} users that have found no malfunction with OpenJDK.
users of {{GVESB}} found no malfunction with
 
OpenJDK.
 
  
  
'''How can I access the administration console GreenVulcano BSE?'''
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'''How can I access the {{GVESB}} administration console?'''
  
The console is available at http:// {{GVESB}} <-SERVER
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The console is available at ''http://SERVER-HOSTNAME:8080/gvconsole'', where "SERVER-HOSTNAME" should be replaced by the address of the server where  {{GVESB}} was installed.
HOSTNAME>: 8080/gvconsole, where "<SERVER-HOSTNAME>" should be replaced by the address of the
 
server on which you installed {{GVESB}}.
 
  
  
 
'''I can not access the administration console. What can I do?'''
 
'''I can not access the administration console. What can I do?'''
  
Check the log file server.log the correct Jn-deploy the application console.
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Check, in the log file ''server.log'', the correct ''deploy'' of the {{L_GVCONSOLE}}.
Check on the console of Jboss http:// <SERVER-HOSTNAME>: 8080/web-console /
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Check on the console of Jboss ''http://SERVER-HOSTNAME:8080/web-console/'' in J2EE Domains if file ''gvconsole-3.1.0.war'' is present.
in J2EE Domains if file gvconsole 3.1.0.war is present.
 
  
  
'''I do not know the credentials to access the administration console, where I can find it?'''
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'''I do not know the credentials to access the administration console. Where can I find it?'''
  
The credentials to access the administration console, console-John, can be found in the file
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The credentials to access the administration console, {{L_GVCONSOLE}}, can be found in the file ''gvesb-users.properties'' present in the directory ''$GV_HOME/xmlconfig''.
in the directory $ GV_HOME / xmlconfig
 
gvesb-users.properties
 
  
  
'''I have a problem that I can not solve, how can I contact the {{GVESB}} support?'''
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'''I have a problem that I can not solve. How can I contact the {{GVESB}} support?'''
  
It is possible to contact {{GVESB}} support sending a message to the email support@greenvulcano.com containing the details of:
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It is possible to contact {{GVESB}} support sending an email to [mailto:support@greenvulcano.com ''support@greenvulcano.com''] containing the details of:
  
 
* Version of the Java virtual machine used
 
* Version of the Java virtual machine used
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* Short description of the hardware architecture
 
* Short description of the hardware architecture
  
Attach any log files in the directory $ GV_HOME / log and $ GV_SERVER / log
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User can eventually attach the log files presents in the directories ''$GV_HOME/log'' and ''$GV_SERVER/log''. See also the forum available at http://www.greenvulcano.com/forum/ where it is possible to find any information of a technical nature as well as requesting help from the ''community''
Please also note found at the forum from which http://www.greenvulcano.com/forum/
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creating a ''thread/post'' with the problem description.
you can find any information of a technical nature as well as request help from the community
 
creating a thread / post with the problem description.
 

Revision as of 11:09, 20 January 2012

May I use the open source version of jdk, OpenJDK instead of the one provided by Sun?

GreenVulcano® ESB is 100% compatible with the Java Virtual Machine of Sun Microsystems. It is advisable to use the JDK 1.6 version provided by Sun Microsystems, although we are aware of GreenVulcano® ESB users that have found no malfunction with OpenJDK.


How can I access the GreenVulcano® ESB administration console?

The console is available at http://SERVER-HOSTNAME:8080/gvconsole, where "SERVER-HOSTNAME" should be replaced by the address of the server where GreenVulcano® ESB was installed.


I can not access the administration console. What can I do?

Check, in the log file server.log, the correct deploy of the GV Console®. Check on the console of Jboss http://SERVER-HOSTNAME:8080/web-console/ in J2EE Domains if file gvconsole-3.1.0.war is present.


I do not know the credentials to access the administration console. Where can I find it?

The credentials to access the administration console, GV Console®, can be found in the file gvesb-users.properties present in the directory $GV_HOME/xmlconfig.


I have a problem that I can not solve. How can I contact the GreenVulcano® ESB support?

It is possible to contact GreenVulcano® ESB support sending an email to support@greenvulcano.com containing the details of:

  • Version of the Java virtual machine used
  • Operating System
  • Short description of the hardware architecture

User can eventually attach the log files presents in the directories $GV_HOME/log and $GV_SERVER/log. See also the forum available at http://www.greenvulcano.com/forum/ where it is possible to find any information of a technical nature as well as requesting help from the community creating a thread/post with the problem description.